Schedule Your Telehealth Appointment | Graciously You

Common Questions About Telehealth Psychology Appointments

Do I need a GP referral for telehealth psychology?

Yes but only for Medicare-rebated appointments. You need a Mental Health Treatment Plan (MHCP). For private pay or NDIS, you don't need a referral. See the accordion above for more information.

Can I get a psychology referral from any GP?

You now need to nominate a regular GP or usual practice to provide your Mental Health Treatment Plan (MHCP) for Medicare rebates. This change promotes continuity of care and ensures your GP can follow up with your treatment progress.

You can choose any GP, including at bulk-billing clinics or walk-in services, and nominate them as your regular provider. Once nominated, they can issue your referral. The nomination process is straightforward and can be done at your first visit.

You do not need to register for MyMedicare to access a psychology referral. Your GP can refer you even if you are not enrolled in MyMedicare. MyMedicare registration is completely voluntary but can help formalise your relationship with your practice. If you prefer paper forms, these are available at your chosen general practice and can be submitted by practice staff on your behalf.

Can I use telehealth services if I'm overseas?

Unfortunately no. Due to our registered psychologist's insurance limitations, we're currently limited to people residing within Australia.

Can I have a longer appointment?

Yes. I offer optional 90-minute appointments in two situations:

Perinatal & Postnatal: If you're pregnant or in the postpartum period, I offer an extended 90-minute initial appointment subject to calendar availability and advance booking ($280, or $181.05 after Medicare rebate). Many women find this helpful when processing birth experiences, postpartum adjustment, pregnancy loss, or complex reproductive health concerns. You won't need to rush through your story or stop and restart in the next session.

EMDR Therapy: If you're doing EMDR work, I can sometimes arrange a 90-minute EMDR session (subject to calendar availability and advance booking). The Medicare rebate remains the same ($98.95), but the full cost is $290. This allows for deeper processing without interruption.

Standard 50-60 minute appointments are also available. Contact our admin team at 0457 427 876 to discuss your specific needs and check availability for extended appointments.

Do you write reports for court or legal purposes?

No, we don't write court or medico-legal reports as our psychologist, Natasha is not trained in those types of specialist report writing.

Can I request a report if I'm an existing client?

Yes. Existing clients can request psychological reports for various purposes. Common requests include ADHD diagnosis assessments, which help with educational accommodations or workplace adjustments. Reports are typically completed within 2 weeks and billed at Australian Psychological Society rates. They are not eligible for Medicare rebates. Contact our admin team to discuss your specific report needs.