Written by Natasha Kiemel-Incorvaia, Registered Psychologist | Last updated: December 2025

Online Psychologist for Anxiety | Natasha Kiemel


Anxiety affects millions of Australians and can significantly impact your relationships, work performance, and quality of life. While some worry is normal and helpful, persistent anxiety that stops you from doing what you want to do or leaves you feeling immobilised by worry is treatable. A registered psychologist can help you understand what's driving your anxiety and equip you with practical, evidence-based strategies to manage it.

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What is Anxiety?

Anxiety is a complex biological response to a threat which involves several systems in your body. These systems include your brain, stress hormones, nervous system, cardiovascular system, digestive system, immune system, respiratory system and others. This threat can be real or perceived.

The severity of your symptoms of anxiety can be proportionate or disproportionate to a threat. If anxiety is based on fact, an anxious response can be the difference between life and death. In less severe circumstances anxiety can also help you make better informed decisions for yourself. For many people, anxiety develops alongside ongoing stress, especially when their nervous system is under constant pressure over time. You can read more about how stress affects the body on our stress information page.

However, if based on feelings rather than facts, an anxious response can lead to you to engage in behaviours which may negatively impact your life. These can include withdrawal, avoidance, procrastination and self-sabotaging behaviours. Over time, ongoing anxiety and stress can also affect your motivation, energy and sense of purpose, sometimes contributing to feelings of exhaustion or burnout. To learn more about this, visit our motivation and burnout page.

It is important to remember your brain is primarily wired for survival. This means your brain is just trying to keep you safe, the best way it knows how, even if this means there are negative consequences for you in the short and long term.

Further, your body is not able to tell what is true or not. It is programmed to believe what your brain is telling it. So if your brain is telling it something is a threat it will respond to it as one. Regardless of whether it is true (based on fact) or false (based on perception).

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The primary symptoms of anxiety you may initially notice are cognitive (thought-based), physiological and behavioural. Each of these is related to your fight-or-flight response. This an automatic physiological reaction programmed into your body to keep you safe. It is activated by events that are perceived as threats.

As previously mentioned there are multiple other systems impacted. For ease of explanation I am going to focus on the 3 primary systems which may have brought you to this page today.

Three women showing various signs of anxiety: woman in distress covering her face, woman lying awake in bed experiencing sleep difficulties, and woman experiencing stress and worry

What are the Symptoms of Anxiety?

COGNITIVE (MENTAL) SYMPTOMS OF ANXIETY

  • Unhelpful thoughts and rumination

  • Concentration and focusing issues

  • Memory and learning issues

  • Difficulty problem solving

  • Slowed thinking and processing

  • Impaired decision making

  • Trouble controlling impulsive and emotions

  • Lack of motivation

  • Difficulties with concentration, focus and motivation can also be seen in other conditions, including ADHD, which is why a thorough assessment is important when these symptoms are present.

Woman experiencing cognitive symptoms of anxiety, including unhelpful thoughts, concentration issues, and memory problems

PHYSICAL SYMPTOMS OF ANXIETY

  • Increased heart rate

  • Increased blood pressure

  • Increased mental arousal (e.g. racing thoughts)

  • Increased breathing rate (e.g. shallow, fast breathing)

  • Increased muscle tension

  • Increased metabolism

  • Bowel and digestion issues

  • Reduced sleeping and eating

  • Many of these physical changes overlap with how the body responds to stress, which can make it hard to tell where stress ends and anxiety begins. Understanding both can help make sense of what you are experiencing.

Woman showing physical and behavioural symptoms of anxiety, such as increased muscle tension, restlessness, and withdrawal from social activities

BEHAVOURAL SYMPTOMS OF ANXIETY

  • Withdrawal behaviours

    • Not attending certain social gatherings

    • Isolating yourself from family, friends, a partner

    • No longer engaging in activities you previously enjoyed due to being too anxious or overwhelmed

    • Not taking opportunities or creating opportunities for you to achieve your goals

  • Avoidance behaviours

    • Avoiding specific situations, places or people

    • Avoiding certain tasks or activities

    • Not trying new things due to fear of the unknown or what could go wrong

  • Difficulty keeping up with the demands of every day life, such as school, work and home life

  • Increased irritability

  • Increased startle response (e.g. more jumpy than usual, more sensitive to sound with a bigger response)

  • Lower frustration tolerance

  • Difficulty staying calm or withing your window of tolerance (cool, calm, connected and collected)

  • Difficulty sitting still

  • When these patterns continue over time, they can contribute to emotional exhaustion and feeling burnt out, particularly in work or study settings. You can read more about this on our burnout and motivation page.

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Types of Anxiety Disorders Treated Online in Australia

While everyone experiences anxiety and it is normal to feel anxious at times, there are several types of diagnosable anxiety disorders. If your anxiety is impacting you every day and stopping you from doing things you want to do, a psychologist may work with you to determine if your symptoms align with any of these anxiety disorders. Some people also notice symptoms of low mood or depression alongside anxiety. When this happens, both conditions can be explored together in therapy. You can learn more on our depression information page.

Generalised anxiety disorder

  • Persistent worry about everyday situations that feels difficult to control. Often accompanied by physical symptoms like tension, sleep issues, and difficulty concentrating.

Social anxiety disorder

  • Intense fear of social situations and being judged by others. Can significantly impact work, relationships, and daily activities.

Panic disorder

  • Recurrent panic attacks (sudden intense fear) often followed by worry about having another attack. Can lead to avoidance of situations where panic previously occurred.

Obsessional-compulsive disorder

  • Intrusive, distressing thoughts (obsessions) followed by repetitive behaviours or mental acts (compulsions) to reduce anxiety

Agoraphobia

  • Anxiety about being in situations where escape feels difficult or help may not be available. Often leads to avoidance of public spaces, crowds, or being outside alone.

Specific phobia

  • Intense, irrational fear of a specific object or situation (e.g., heights, flying, animals). The fear is disproportionate to actual danger.

Separation anxiety disorder

  • Excessive fear or worry about being separated from home or attachment figures. Can occur in both children and adults.

Anxiety disorder due to another medical condition

  • Anxiety symptoms directly caused or worsened by a medical condition (e.g., thyroid problems, chronic pain, cardiac issues).

Substance/medication-induced anxiety

  • Anxiety triggered or exacerbated by use of substances (caffeine, alcohol, drugs) or side effects from medications.

Unspecified anxiety disorder

  • Anxiety symptoms that don't fit neatly into other categories but still significantly impact your wellbeing and daily functioning.

If you recognise any of these anxiety disorders in your own experience, you don't have to manage it alone. A registered psychologist can provide an accurate assessment and tailored treatment plan.

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Working with a registered psychologist to help manage your symptoms can ensure you get an accurate diagnosis and the best tailored treatment for you. They will also be able to help you manage the overwhelm and avoidance that often accompanies anxiety disorders and impacts you improving your overall well-being. Telehealth sessions allow you to engage in evidence-based exposure therapy online.

Why See a Telehealth Psychologist for Anxiety?

Do You Need an Anxiety Disorder to Have Therapy for Anxiety?

The simple answer is no. Many people who come to see a psychologist to work on their anxiety do not meet criteria for a specific anxiety disorder. Anxiety can still be very impactful and debilitating even when not meeting criteria for an anxiety disorder. Anxiety for example can impact, your relationships, capacity to work, school performance, ability to do things you previously enjoyed, sleep, and mood. Engaging in early intervention is important and can prevent symptoms of anxiety from worsening. It can also give you the tools you need to confidently manage symptoms if they return and provide you with a deeper insight into yourself.

Mental Health Care Plans (MHCP) for Anxiety

If you are experiencing anxiety, you may be eligible for a Medicare rebate. To receive a Medicare rebate, you are required to have a valid Mental Health Care Plan from a General Practitioner (GP). It is generally your GP who will determine your eligibility for a MHCP.

If you are wanting to explore this option for yourself, it is best to call and book an appointment with your GP. As you will require a longer appointment, it is important to inform the admin team why you are booking the appointment. Alternatively, many GP practices have a MHCP option available when booking online. Booking your appointment online can be helpful if you don’t want to discuss why you are booking an appointment with the admin team. Visit our comprehensive Medicare page to learn more about MHCP.

I have a MHCP & want to book in

Appointment Cost

  • Initial appointments are 1 hour and $230

  • Subsequent appointments are 50 minutes and $215

If you have a valid MHCP you will be receive a $98.95 rebate back after your appointment for up to 10 sessions a calendar year.

If you don’t have a MHCP you may also be eligible to claim back a portion of your appointment cost under your private health insurance.

You can read more about the other appointment types we offer and their cost on our Appointment Types & Pricing page.

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Frequently Asked Questions About Online Anxiety Treatment

How effective is online therapy for anxiety?

Research shows that telehealth delivers the same outcomes as in-person therapy for anxiety. Studies have shown that CBT, exposure therapy, EMDR, and other evidence-based approaches work just as well when delivered via secure video. What matters most is the quality of your relationship with your psychologist and whether they're using evidence-based methods.

Want more detail? Read our blog comparing telehealth vs. in-person therapy to help decide which approach suits you best.

What's the difference between normal worry and clinical anxiety?

Worry is a normal response to real threats and usually gets better once the situation passes. Clinical anxiety involves ongoing worry, physical symptoms like a racing heart, sweating or trembling, and avoidance behaviours that get in the way of your daily life, relationships, work or school. When anxiety is based on how you're feeling rather than what's actually happening, it can lead to withdrawal, avoidance and procrastination that impact your life negatively. If you're also experiencing low mood, visit our depression treatment page as anxiety and depression often co-occur.

How many sessions will I need for anxiety?

This depends on what type of anxiety you have, how severe it is, and which approaches we use together. I work with a range of evidence-based therapies tailored to what's actually driving your anxiety, rather than using a one-size-fits-all approach.

For mild anxiety, CBT or exposure therapy often produces improvement within 8-12 sessions. Moderate anxiety typically needs 12-20 sessions for meaningful change. Severe or complex anxiety, especially if trauma, panic disorder or specific phobias are involved, usually requires longer-term work of 20+ sessions.

What makes my approach different is that I integrate body-based sensorimotor psychotherapy alongside CBT and other cognitive approaches. This is particularly helpful because anxiety lives in your body, not just your mind. Sensorimotor work helps you process anxiety at a nervous system level, which creates more lasting change.

I also use EMDR effectively for anxiety linked to phobias and specific fears. EMDR isn't just for trauma, it's highly effective at processing the fear response when anxiety is attached to particular situations or objects.

For ongoing or generalised anxiety, I incorporate distress tolerance skills from DBT. These skills teach you how to tolerate uncomfortable thoughts and sensations without engaging in avoidance or safety behaviours that reinforce the anxiety cycle. This is particularly valuable for building resilience and managing anxiety between sessions.

Rather than focusing on just one modality, I assess what's going on for you and draw on CBT, exposure therapy, ACT, mindfulness-based approaches, sensorimotor psychotherapy, DBT skills and EMDR depending on what you need. Some people benefit from a combination of these approaches throughout their treatment.

We'll discuss realistic timelines in your first session and keep checking how you're progressing so we can adjust our approach if needed.

Can online therapy work if anxiety stops me leaving home?

Yes. One of the biggest advantages of telehealth is that it works when anxiety makes it hard to leave home. Avoidance and isolation are common with anxiety and they often stop people from getting help at all. Online therapy removes that barrier completely. You can do sessions from your bedroom, living room or anywhere private. This often means people can start therapy when they might otherwise avoid it altogether.

What if I have panic attacks?

Panic disorder is highly treatable with therapy. I use a range of evidence-based approaches tailored to how your panic shows up for you.

I teach grounding techniques and breathing strategies, but more importantly, I work with your nervous system directly using sensorimotor psychotherapy. Research shows that when your nervous system learns it's safe, panic attacks reduce significantly in both frequency and intensity.

I also incorporate distress tolerance skills from DBT, which teach you how to get through panic attacks without making them worse. These skills help you tolerate the discomfort of panic without avoiding situations or engaging in safety behaviours that reinforce the cycle.

EMDR is another powerful tool I use for panic disorder. Research published in clinical psychology journals shows that EMDR effectively reduces both the frequency and intensity of panic attacks, as well as anticipatory anxiety (the fear of having another attack). EMDR works by processing the memories of panic attacks themselves and any traumatic events that may be triggering them, helping your brain rewire its response to panic triggers.

I use exposure-based approaches carefully and strategically. Rather than pushing you into situations before you're ready, we work together to gradually build your confidence and help your brain learn that the feared situation or sensation isn't actually dangerous. This is supported by decades of research showing exposure therapy is one of the most effective treatments for panic disorder.

We address the fear of having another panic attack, which is often what keeps the cycle going. This anticipatory anxiety can be worse than the panic itself. By working on both the physical panic response and the fear around it through multiple evidence-based approaches, we interrupt the pattern at multiple levels.

Online therapy works particularly well for panic management because you're in your safe space, and there are lots of exercises you can practise between sessions to reinforce what we're working on. Over time, you'll develop skills that give you real control back.

Is anxiety disorder different from general stress?

Yes. Stress is a normal response to demanding situations and usually gets better once the situation changes. Anxiety disorder involves ongoing worry, physical symptoms and avoidance behaviours that keep happening even when there's no real threat. Anxiety can happen without any clear trigger, but stress usually has a reason. Both respond to therapy, but anxiety disorder usually needs more focused treatment. If you are unsure whether you are experiencing primarily stress, anxiety, or a combination of both, you may find our stress page helpful in understanding how stress shows up in the body and mind.

Can anxiety be cured?

Anxiety is very treatable. Many people get better with therapy and don't experience anxiety at the same level again. Others learn to recognise the early signs and manage anxiety well when it comes up.

For people with anxiety linked to trauma or difficult life experiences, therapy can work through and resolve the underlying trauma, which often significantly reduces or eliminates anxiety symptoms. EMDR and trauma-focused therapy are particularly effective here.

For those with generalised anxiety or situational anxiety without trauma history, cognitive and behavioural approaches often produce substantial, lasting improvement. Many people find their baseline anxiety reduces considerably and they regain confidence in situations that previously felt overwhelming.

It's also important to note that for some people, particularly those with autism spectrum disorder (ASD) or ADHD, anxiety symptoms may be connected to sensory sensitivities or neurodivergent traits. In some cases, what looks like anxiety may actually be trauma responses or PTSD, as neurodivergent individuals experience higher rates of trauma and adverse experiences. When this is the case, trauma-focused therapy like EMDR can be particularly helpful alongside anxiety management strategies.

In other instances, anxiety is separate from trauma but connected to sensory sensitivities or hypervigilance that's part of how their nervous system is wired. While therapy can significantly reduce anxiety, some sensory sensitivities or heightened alertness may persist. This doesn't mean therapy hasn't worked. It means we're building management strategies that work with how your nervous system is wired, rather than trying to eliminate it completely.

Of course, for some neurodivergent individuals, anxiety is connected to past trauma, which is why a thorough assessment during your first session is important. If this applies to you, you can read more on our trauma and PTSD information page.

The goal of therapy isn't just to make symptoms go away. It's about building resilience and skills that help you manage anxiety long-term, whether it comes back or not. For trauma-informed work, this might mean processing difficult memories and rebuilding safety. For neurodivergent individuals, this might mean learning to recognise which anxiety is situational and treatable versus which is related to sensory or neurological differences that need accommodation and self-compassion.

Do I need a GP diagnosis first?

No. You can book directly with me for an assessment. In your first session, I'll do a thorough assessment to understand your symptoms and see if they match a specific anxiety disorder. If it makes sense, we can coordinate with your GP. You don't need a medical diagnosis to access psychology, but if you want Medicare rebates ($98.95), your GP will need to create a Mental Health Care Plan (MHCP). You can learn more about MHCP on our comprehensive Medicare Page or if you want to use a different referral type (e.g. NDIS or private health) you can learn more about them on our appointment types page.

What therapies work best for anxiety?

There's no single "best" therapy for anxiety. What works depends on what's driving your anxiety and how it shows up for you. Rather than using a standard protocol for everyone, I assess your specific situation and draw on multiple evidence-based approaches.

CBT is a strong foundation for anxiety, particularly when unhelpful thought patterns and beliefs are driving it. But I don't stop there. For anxiety attached to specific situations, objects or memories, I combine CBT with exposure therapy or EMDR to help your brain learn these situations aren't dangerous. EMDR is particularly useful when panic or phobias are involved, as it processes the fear response at a deeper level. You can read more about how EMDR is used in therapy on our EMDR information page.

For ongoing generalised anxiety, I combine ACT with DBT distress tolerance skills. ACT helps you accept anxious thoughts without fighting them or letting them control your behaviour. DBT skills teach you to tolerate the discomfort of anxiety without engaging in avoidance, which often makes anxiety worse long-term.

I also integrate sensorimotor psychotherapy, which works directly with your nervous system and body. This is especially helpful if your anxiety manifests as physical tension, hypervigilance or if you've experienced trauma. Your body often holds anxiety patterns that cognitive work alone can't address.

Mindfulness-based approaches complement all of these, helping you develop awareness of anxiety without judgment and teaching your nervous system to regulate itself.

The reality is that most people benefit from a combination of these approaches. In your first session, we'll figure out which combination is right for you, and we can adjust as we go depending on what's working.

Is it confidential?

Yes. Your sessions are completely confidential and secure. We use encrypted video platforms that meet healthcare privacy standards. You decide who knows about your therapy. Sessions only show up on your private calendar and billing statements. The only exception is mandatory reporting situations, like if you're at immediate risk of harming yourself or others, which I'm legally required to report to emergency services or relevant authorities.

What do I need to do to prepare for my first session?

Find a quiet, private space where you feel comfortable and won't be interrupted. Test your technology beforehand so your internet connection, webcam and microphone are working. Get familiar with the telehealth platform. Think about what you want to talk about and what you hope to get from therapy. Wear something comfortable and have water nearby. If you want to learn more about setting up your space for therapy you can read more on our blog - How to Prepare Your Environment for Online Therapy.

What should I do if my or my psychologists internet connection drops during a session?

Sometimes connection issues are out of our control and can happen unexpectedly. If your connection drops, simply reconnect using the same link or contact our admin team. It's important to let me know if you've experienced a connection issue, as sometimes I may not notice the audio or video has dropped out on my end. If technical issues continue, we can switch to a phone appointment to keep your session on track.

If we were using bilateral stimulation during EMDR when the connection drops, it's particularly important that we debrief via phone, contain the memory we were working on, and help regulate your nervous system before we finish. This ensures you leave the session feeling stable and grounded, not in an activated state.

We've found that most connection issues resolve quickly with a reconnect. If we do need to switch to phone, we'll continue your session via phone for the remainder of your appointment time to ensure you receive your full session and continuity of your treatment.

If you have technical concerns before your appointment, contact our admin team on 0457 427 876 or admin@graciouslyyoupsychology.com.au.

Next Steps

First, if you feel you are still unsure if telehealth is for you, learn more about your options:

Telehealth vs. In-Person Therapy: Which is Right for You? Explore the benefits and drawbacks of both approaches to decide which suits your anxiety treatment best.

Once you've decided, book your session:

Book a telehealth appointment online or contact contact our admin team on 0457 427 876 to schedule your appointment.

Related conditions that may co-occur with anxiety: